Written by: Jeff Hinman
Researched by: Darci G. Van Duzer and Tom Borton
Edited by: Eric Wasik
Last month, a writer for an Italian website revealed that the end user license agreement (EULA) for the Windows version of Apple’s web browser, Safari,
prohibited installation of the software on a PC. Much to the embarrassment of Apple, the attorneys who prepared the Safari-for-Windows EULA overlooked this term while adapting the agreement from the Mac-only version. Apple has since modified the “Mac-only clause” to allow installation and use on “each computer owned or controlled by you.” Apple may have fixed the problem for now, but this slip-up highlights the fact that very few people read EULAs — sometimes not even the attorneys who are paid to write them.
With the click of a mouse, EULAs that accompany software (called click-wrap agreements) can become binding contracts. That “I Accept” button might take away your right to a jury trial, your right to exclusive use of your own work, or even your right to criticize the product that you are downloading. Some EULAs exist just to protect the company offering the product. Users under 18 violate Google’s EULA whenever they use Google’s search engine or login to their Gmail.com accounts, a provision that’s included to protect Google from liability rather than actually prevent underage users. Other EULAs are created with teeth: World of Warcraft’s EULA bans online gamers who violate it by using a program that automates gameplay to hasten “leveling-up” or to generate currency.
The Mac-only provision appears to be a quickly remedied oversight, but before anyone noticed Apple’s mistake, scores of PC users downloaded and installed Safari (as part of an Apple Software Update for iTunes) and were in violation of Apple’s explicit terms of use. If Apple’s Mac-only provision had been intentional, could they have enforced those original terms? In other words, is a click-wrap agreement a binding and enforceable contract?
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